If your Ledger won't connect or sign transactions in the Phantom mobile app over Bluetooth, the steps in this article cover the most common causes and fixes.
Connection issues
If Phantom cannot connect to your Ledger, start with these basic checks:
- Close and reopen Phantom.
- Make sure Bluetooth is enabled on your phone and your Ledger.
- Check that Phantom has Bluetooth permission in your phone’s settings.
- Keep your Ledger unlocked and on the home screen. Do not open any apps yet.
- Update your Ledger device firmware.
- Update the Solana, Ethereum, or Bitcoin app on your Ledger.
- Try connecting again.
If the issue persists, remove your Ledger and connect it to Phantom again. To remove Ledger, go to your phone’s Bluetooth settings and select Forget Device.
Transaction issues
If your Ledger connects but a transaction fails or does not prompt for approval, check the following:
- Make sure your Ledger is unlocked and nearby.
- Open the correct app on your Ledger, such as Solana.
- Enable blind signing for the relevant Ledger app, then try the transaction again.
If the issue persists, see Ledger's guide for more troubleshooting: Set up and use Phantom to access your Ledger Solana (SOL) account.