If you sent tokens to your Phantom wallet on a chain Phantom doesn't support—such as BSC, Arbitrum, Optimism, Avalanche, or Linea—your tokens aren't lost. Because these are EVM-compatible chains, you can recover them using another EVM-compatible wallet.
Requirements
Warning: Do not share your Secret Recovery Phrase or private key with anyone. If someone has access to either, they have full control of your wallet. Phantom Support will never ask for your recovery phrase or private key.
- Access to the private key for the specific account that received the tokens.
- An EVM-compatible wallet that supports the chain where your tokens were sent. Choose a wallet that lets you add custom chains and import a private key.
- A small amount of the chain’s native token to pay gas (network fees). Without gas, you won’t be able to move the tokens. See About gas (network fees).
Recover your tokens
These steps use MetaMask as an example. Phantom does not endorse third-party wallets. The process is similar for other EVM-compatible wallets.
- Identify the chain your tokens were sent on (for example, BSC, Arbitrum, or Avalanche).
- In Phantom, export the private key for the account that received the tokens you're trying to recover. Go to Settings → Manage Accounts → select the account → Show Private Key → select the chain → copy the private key.
- Open MetaMask. If you don’t have MetaMask, download it from metamask.io.
- In MetaMask, select Add wallet → Import an account → paste the private key from Phantom → select Import.
- Verify your tokens appear on the correct chain. If they don’t appear, you may need to add the token contract in MetaMask.
- Once your tokens appear, send them to an exchange (or another service) that supports withdrawing on a chain Phantom supports.
- Withdraw back to Phantom using a supported chain.
After recovery
Importing a private key into another wallet increases exposure risk. If possible, transfer your assets to a new account in Phantom after you recover your tokens.