If you sent tokens to your Phantom wallet from a network not supported by Phantom, such as BSC, Arbitrum, Optimism, Avalanche, or Linea, your tokens aren’t lost. You can recover them using another EVM-compatible wallet like MetaMask or Trust Wallet.
Important: Only download wallets like MetaMask from their official websites. Never share your private key or recovery phrase with any app or site you don’t fully trust. Phantom isn’t responsible for losses caused by phishing or malicious apps.
Recover tokens using MetaMask
These steps use MetaMask as an example. You can follow a similar process in any EVM-compatible wallet that supports the network your tokens are on.
- Export your Phantom private key. For instructions, see How to view your recovery phrase or private key in Phantom.
- Identify the network your tokens were sent to (for example, BSC, Arbitrum, Avalanche).
- Open MetaMask. If you don't have it, download MetaMask from metamask.io and create a wallet.
- Select the network dropdown at the top. If the network isn’t listed, select Add a custom network and enter its details.
- Select your account name → Add account or hardware wallet → Private key.
- Paste your Phantom private key and select Import.
- After your tokens appear in MetaMask, send them back to your exchange account. Then withdraw them again to Phantom, this time using a supported network.
Note: You’ll need a small amount of the network’s native token to pay gas fees. Example: If you received USDT on Arbitrum, you’ll need a bit of ARB to move those tokens.