If you’re expecting an NFT in Phantom but don’t see it, work through these steps in order.
Step 1: Open your full collectibles list (mobile)
On mobile, the Home tab shows a condensed view of your assets. Only up to eight NFTs are shown.
To see everything, tap Collectibles.
Step 2: Check if the NFT is hidden (and unhide it)
Phantom may hide NFTs that look like spam to keep your wallet easier to use. If this happens, the NFT may not appear in your main view—but you can often turn it back on.
Browser extension
- Open Collectibles.
- Click the three-dot icon in the upper-right corner.
- Click Manage Collectibles.
- Turn on the NFT you want to show.
Mobile app
- Tap Collectibles.
- Tap the Manage icon in the upper-right corner.
- Turn on the NFT you want to show.
Step 3: Check whether Phantom is filtering it (you can’t unhide this yourself)
In some cases, Phantom applies a stronger safety filter. When that happens, the NFT won’t appear in the hidden list, and you won’t be able to make it visible yourself.
To confirm whether the NFT exists at your address, check it outside Phantom:
- Block explorers: Solscan, Etherscan, and others. See Block explorers by network for a full list.
- NFT marketplaces: OpenSea or Magic Eden.
If the NFT appears on a block explorer or marketplace but not in Phantom, contact Phantom Support using the Chat option on this page.
Developers and creators
- Make sure your NFT metadata follows marketplace and platform standards. Clear, accurate metadata reduces the chance of being hidden.
- If your NFT was flagged, verify it through supported marketplaces such as OpenSea or Magic Eden before contacting us.
- Use AI tools to help review and correct metadata issues.