How to use chats in tokens, perps, and prediction markets

  • Updated

Chats let you connect with other traders in real time directly in Phantom. They’re available across tokens, perps, and prediction markets in the Phantom mobile app. You can join a chat instantly from a market page to follow live activity and trade directly from the conversation.

You can also find all your recent chats, along with trending chats across the community, in the Chats tab in the main navigation.

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Important: Chats aren’t a support channel. Phantom Support won’t respond to issues here. Be cautious with links, scams, or financial advice from strangers.

How to join a chat

Here's what you need to join a chat:

  • A Phantom username. You can claim it when creating your wallet, or from the Settings menu.
  • At least $1 total balance in your portfolio.
  • Your profile set to Public or Private (not Invisible).

You can join a chat in two ways:

  • Open a token, perp, or prediction market page, then tap Join Chat under the price chart.
  • Open the Chats tab in the main navigation to browse trending chats or your recent ones.

Chat guidelines

  • Be respectful: No harassment, hate speech, or impersonating Phantom staff.
  • Stay on topic: Keep discussions focused on the token or market. External links or unrelated contract addresses aren’t allowed.
  • Avoid spam: Don’t flood chats with emojis or repeated text. Ignore giveaways, airdrops, or “too good to be true” claims.
  • Report abuse: Press and hold a message, then tap Report.

Fix issues with chats

I can't see the Chats tab

Chats are still being rolled out, and some features may not be available to all users or regions. If you don’t see the Chats tab even after updating Phantom to the latest version, no action is needed.

I can't send messages

If you see “You can’t send messages” in a chat, this can be caused by the following:

Your profile is set to Invisible

  1. Tap your profile avatar in the upper-left corner.
  2. Go to ProfileEdit ProfilePrivacy.
  3. Set your privacy level to Private or Public.
  4. Restart the app, then open any token chat.

Your account is temporarily banned

If your profile privacy is already set to Private or Public and you still can’t send messages, your account may be temporarily restricted for violating the Terms of Use.

Wait up to seven days and try again. If the issue continues, contact Phantom Support.

FAQ

What happened to the Feed tab?

The Feed tab has been replaced by Chats, where you can now talk with other traders directly in Phantom.

Can I still see my social feed activity?

Yes. Your previous feed activity is still visible on individual user profiles.

Where are chats available?

Chats are available across tokens, perps, and prediction markets in the Phantom mobile app.

Can I turn off, hide, or mute chats?

No. Chats are always visible in Phantom.

Can I delete my own messages?

Yes. You can delete messages you’ve sent in chats.

Can I use chats in the browser extension?

No. Chats are only available in the Phantom mobile app.

Can I trade directly in chats?

Yes. You can buy or sell tokens, perps, and prediction market contracts directly in a chat.

What are system messages?

System messages automatically announce buy and sell activity from chat participants, so everyone can see trading activity in real time.

What are leaderboards in token chats?

In token chats, leaderboards show the top token holders currently online:

  • Gold crown: top holder
  • Silver star: second largest holder
  • Bronze thumbs-up: third largest holder

Leaderboards aren’t shown in perp chats or prediction market chats.

What do the symbols in the chat mean?

Token chats

In token chats, the symbols next to usernames are badges. They show how much of a token a user holds compared to others in the chat. Badges update automatically based on relative holding size:

  • Poo: hold $1+ of the token
  • Peach: hold $10+ of the token
  • Fire: hold $100+ of the token
  • Card: hold $1,000+ of the token
  • Diamond: hold $10,000+ of the token

Tap the purple ribbon badge icon in the lower-left corner of a chat to view badge definitions. Badges are experimental, and some users may not see them.

Prediction market chats

In prediction market chats, chats display a user’s top holding when showing activity or positions. If a user holds contracts for multiple outcomes, only their largest position is shown. This updates automatically as their holdings change.

How are chats moderated?

Phantom uses moderation tools and community reporting to keep chats safe and spam-free.

How can I report or block someone?

  • To report a message, press and hold it, then tap Report.
  • To block a user, tap Block on one of their messages. To unblock, go to SettingsSecurity & PrivacyBlocked Accounts.

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