If a token or collectible (NFT) you created is flagged as spam or hidden in Phantom, it was likely filtered by Phantom's automated safety systems. These systems are designed to help protect users from misleading, unsafe, or spam-like assets.
How flagging works
Phantom automatically reviews tokens and collectibles for patterns that may appear misleading, unsafe, or spammy. In some cases, an asset may still appear in a wallet but be hidden by default, and the wallet owner can choose to restore it. In other cases, the asset may be filtered more strictly and not appear in Phantom at all.
What you can do
You can improve how your asset is evaluated by making sure its metadata is accurate, complete, and aligned with the standards of the platforms where it appears. Spam detection re-runs automatically and regularly, so the status should update on its own once proper adjustments are made.
For tokens
- Make sure the token name, symbol, logo, and metadata are accurate and consistent across platforms.
- Verify the token through Jupiter or CoinGecko.
For collectibles
- Make sure the collection name, artwork, description, and metadata are clear and accurate.
- Verify the collection through OpenSea or Magic Eden.
What Phantom can do
Phantom's detection systems are automated and our support team is unable to manually override flagging decisions. In rare cases, our team may be able to review a flagging decision more closely. If you believe your asset was flagged in error, contact us and we'll take a look.