Why is my token missing or flagged as spam in Phantom?

  • Updated

If you’re expecting a token in Phantom but don’t see it, Phantom may be filtering it for safety. Phantom automatically hides tokens that appear misleading, unsafe, or spammy. Some can be shown manually. Others are filtered more strictly and won’t appear in your wallet.

Follow the steps in this article to check where your token is and what to do next.

Step 1: Open your full token list (mobile)

On mobile, the Home tab shows a condensed view of your assets. Only up to three tokens are shown.

To see everything, tap Tokens.

Step 2: Check if the token is hidden (and unhide it)

Phantom may hide tokens that look like spam to keep your wallet easier to use. If this happens, the token may not appear in your main list—but you can often turn it back on.

Browser extension

  1. Open Tokens.
  2. Click the three-dot menu in the upper-right corner.
  3. Choose Manage Tokens.
  4. Turn on the token you want to show.

Mobile app

  1. Tap Tokens.
  2. Tap the Manage icon in the upper-right corner.
  3. Turn on the token you want to show.

Step 3: Check whether Phantom is filtering it (you can’t unhide this yourself)

In some cases, Phantom applies a stronger safety filter. When that happens, the token won’t appear in the hidden list, and you won’t be able to make it visible yourself.

To confirm whether the token exists at your address, check it outside Phantom:

If the token appears on an explorer (or on Jupiter for Solana) but not in Phantom, contact Phantom Support using the Chat option on this page.

Developers and creators

  • Make sure your token metadata follows marketplace and platform standards. Clear, accurate metadata reduces the chance of being hidden.
  • If your token was flagged, verify it through supported registries such as Jupiter (which may display a green check mark) before contacting us.
  • Use AI tools to help review and correct metadata issues.

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