Warning: Phantom support will never message you directly, ask for your Secret Recovery Phrase or private keys, or request that you verify your wallet by connecting to a smart contract. If someone claims to be Phantom support and asks you to share sensitive information or connect your wallet, they are likely a scammer. Always double-check official sources before taking action.
Use our chatbot
We recommend using the chatbot in the bottom-right corner of this page for fast answers and step-by-step help.
To get phishing support, type “Help with Scams” in the chatbot to start a guided workflow. The bot can also help with:
- Tokens swaps
- Token transfers
- Hardware wallet issues
- Wallet imports
- dApp troubleshooting
- General questions about using Phantom
Access the knowledge base
Visit our knowledge base to find answers to common questions and step-by-step troubleshooting guides.
Refer to our developer docs
For developer-related inquiries:
- Browse our developer documentation
- Ask the community at Solana StackExchange
If you can't find an answer via the resources above, please start a chat with us at the bottom of this page.