Why can't I see Ethereum, Polygon, Base, or Bitcoin in my Ledger account?

  • Updated

If your Ledger account in Phantom only shows a Solana address, the other chains may not be connected yet.

Some older Ledger accounts were created when Phantom supported Solana only. In those cases, Phantom will not display addresses for other chains until they are connected to the account.

Why this happens

This situation can occur in the following cases:

  • Ledger accounts that were originally set up for Solana only.
  • Imported accounts (private key) that were originally used on Solana only.

Connect more chains to your Ledger account

You can connect additional chains to your existing Ledger account at any time.

  1. Plug in and unlock your Ledger device.
  2. Select your account avatar in the upper left.
  3. Select Add Account.
  4. Select Connect Hardware Wallet.
  5. Follow the on-screen steps.
  6. When prompted, select the chains you want to add, such as Ethereum, Polygon, Base, and Bitcoin.

After completing these steps, Phantom will display addresses for the chains you selected. You can repeat this process anytime to add additional chains.

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