Manage accounts and settings

Remove a recovery phrase from Phantom

If you imported more than one recovery phrase, you can remove one without affecting the others. Removing a recovery p...

• Updated February 05, 2026 09:07

Manage payment methods in Phantom

Phantom does not store your credit or debit card information. If you saved a card while using Phantom, it was stored ...

• Updated February 04, 2026 12:12

Can I change my phone number in Phantom?

Phantom does not store your phone number, so there is no single place to update it. If you entered your phone number ...

• Updated February 04, 2026 05:05

"Transactions disabled"

If you see "Transactions Disabled. Your address is unable to transact using Phantom," your wallet has been restricted...

• Updated January 30, 2026 07:35

Restore Phantom from iCloud or Google Drive

Phantom doesn’t support restoring a wallet from an iCloud or Google Drive backup. Those backups can restore the Phant...

• Updated January 21, 2026 12:11

Create a new Phantom wallet with the same email

If you created your wallet with Google or Apple login, you can delete it and create a new wallet using the same email...

• Updated January 19, 2026 15:57

Move funds to a new Phantom wallet when you need to start over

This article explains how to move any funds from your current Phantom wallet to a new one, whenever you need to start...

• Updated December 25, 2025 07:35

Adjust screen brightness

Phantom doesn't have a brightness setting. If you want to change how bright the app looks, use your device’s display ...

• Updated November 27, 2025 06:59

I lost access to my Apple or Google account

Your Apple or Google account and your four-digit PIN are used to restore access to your Phantom wallet. If you're log...

• Updated November 24, 2025 06:09

"Failed to load wallet"

This error means Phantom is unable to load your wallet on the device you are using. To identify the cause, Phantom Su...

• Updated November 21, 2025 08:10

Can I manually add a network to Phantom?

You can’t add new or custom networks to Phantom manually. Phantom only supports the networks that we've integrated di...

• Updated November 17, 2025 11:01

Why is my Phantom profile missing after I restored my wallet?

If you restored your wallet and your profile doesn't appear—even though you previously claimed a username—the profile...

• Updated November 14, 2025 08:46

Update addresses linked to your Phantom username

Your Phantom username is linked to a set of public addresses, one per network. When someone send crypto to your usern...

• Updated November 14, 2025 08:35

Why am I asked to create a new Phantom username on a new phone?

If Phantom prompts you to create a username when setting up on a new phone—even though your previous wallet already h...

• Updated November 14, 2025 08:27

Why does Phantom ask me to create a new username when I already have one?

If Phantom prompts you to create a username when restoring your wallet—even though you already have one—here's why.Ca...

• Updated November 14, 2025 08:24

Why do I have two different usernames associated with the same recovery phrase?

If you see two different usernames associated with the same wallet after importing your recovery phrase, this is expe...

• Updated November 14, 2025 08:14

What if I lost my private key?

This article explains what a private key is and what to do if you’ve lost access to it.A private key controls a singl...

• Updated November 13, 2025 06:29

Can I change my email in Phantom?

You cannot change the Apple or Google account email linked to your Phantom wallet.If you want to switch to a differen...

• Updated November 13, 2025 04:19

What if I forgot which email account I used to create my Phantom wallet?

If you created your wallet using a Google or Apple account but can't remember which one, follow these steps to find o...

• Updated November 13, 2025 03:56

"This email doesn't have a wallet"

If you see this error when signing in with Google or Apple, Phantom can't find a wallet linked to that account. Here'...

• Updated November 13, 2025 03:52

What if I lost my recovery phrase?

This article explains what to do if you forgot or lost your Secret Recovery Phrase.Your recovery phrase (12 words) is...

• Updated November 13, 2025 03:33

What if I lost my PIN?

This article explains what to do if you lost or forgot the four-digit PIN for your Phantom wallet. Your PIN unlocks y...

• Updated November 13, 2025 03:27

Fix wallet login issues

If you’re having trouble logging in to your wallet in Phantom, use the table below to find the guide that matches you...

• Updated October 21, 2025 12:30

About on-curve and off-curve addresses on Solana

You might come across an address on a block explorer like Solscan that says isOnCurve: FALSE. This usually happens wh...

• Updated October 17, 2025 04:10

Why do Phantom mobile app and browser extension show different balances?

If your wallet shows different balances on mobile and desktop, it’s usually because of how your accounts are set up, ...

• Updated October 09, 2025 11:39

Fix username and profile issues

If you’re having trouble with your Phantom username or profile, refer to the table below to find the relevant guide f...

• Updated October 06, 2025 05:02

Change password in the Phantom browser extension

Phantom only uses a password on the browser extension to unlock the wallet locally. You can change your extension pas...

• Updated September 03, 2025 05:24

Why does my wallet only show a Solana address?

If your wallet only shows a Solana address and not Ethereum, Base, Sui, Polygon, or other supported chains, it likely...

• Updated August 01, 2025 13:28

Turn anonymous analytics on or off

Phantom doesn't use your personal information for analytics. You can choose whether to share anonymous usage data to ...

• Updated July 31, 2025 10:34

Download Phantom app logs to share with support

If you’re experiencing an issue with Phantom, you may be asked to share app logs with Phantom Support. App logs conta...

• Updated July 31, 2025 05:15