What does 'Transaction Disabled' mean?

  • Updated

If you see a Transaction Disabled message in your Phantom Wallet, this could be due to regional restrictions or non-compliance with Phantom’s Terms of Use. While you may not be able to perform certain transactions, rest assured that you still have full access to your funds.

Why This Happens

  1. Regional Restrictions:

    • Phantom Wallet may not work in specific regions due to local regulations or compliance requirements.
  2. Terms of Use:

    • If an account is flagged for non-compliance with Phantom’s Terms of Use, transaction functionality may be restricted.
    • Phantom can not provided details into why you are restricted.

What You Can Do

  1. Access Your Funds:

    • Even if transactions are disabled, you can still access your funds using your Secret Recovery Phrase.
    • Import your recovery phrase into another compatible wallet to manage your assets or transfer them to another address.

Was this article helpful?

0 out of 8 found this helpful
Can't find what you're looking for?

Start a chat