Download app logs in Phantom

App logs help Phantom Support diagnose issues faster. They contain local app data, crash reports, and public wallet addresses, but never sensitive information like your Secret Recovery Phrase, PIN, or private keys. Each device has its own log file, so if you use Phantom on both mobile and the browser extension, download logs from the device where the issue occurred.

From inside Phantom

Mobile app

1. Tap your profile avatar in the upper left to open the sidebar.
2. Go to Settings → Security & Privacy → Download App Logs.
3. Tap Download and save the file.

Browser extension

1. Click your profile avatar in the upper left.
2. Go to Settings → Security & Privacy → Download App Logs.
3. Click Download and save the file.

From the starting screen

If you can't sign in to Phantom , you can still download app logs from the starting screen.

Mobile app

1. Open the Phantom mobile app.
2. Tap ? in the upper right.
3. Tap Download App Logs and save the file.

Browser extension

1. Click the Phantom browser extension icon.
2. Click ? or Help in the upper right.
3. Click Download App Logs and save the file.