Download app logs in Phantom

If a Phantom Support agent asks you to share your app logs, here's how to download them.

App logs are text files generated by Phantom that contains local app data, crash reports, and public wallet addresses. They help our support team diagnose your issue faster. If you use Phantom on different devices, such as on a mobile phone and in a web browser, each of those will have a different log file.

App logs never include sensitive information such as your Secret Recovery Phrase, PIN, or private keys.

Browser extension

1. Click your profile avatar in the upper left.
2. Click Settings (gear icon).
3. Go to Security & Privacy → Download App Logs.
4. Click Download and save the file.

Mobile app

1. Tap your profile avatar in the upper left.
2. Tap Settings.
3. Go to Security & Privacy → Download App Logs.
4. Tap Download and save the file.

If you're logged out of Phantom

Browser extension

1. Click ? in the upper right.
2. Click Download App Logs and save the file.

Mobile app

1. On the welcome screen, tap ? in the upper right.
2. Tap Download App Logs and save the file.