If you're having trouble importing a recovery phrase or private key into Phantom, find your issue below.
"Invalid secret recovery phrase"
One or more words are incorrect. Make sure you enter the exact 12 or 24-word phrase in the correct order, without typos or extra spaces.
You can verify word spelling using the BIP-39 English Word List.
"Incorrect format"
This error appears when you enter a recovery phrase in the private key field (or vice versa).
To import a recovery phrase, select your profile avatar → Add Account → Import Seed Phrase (mobile) or Import Recovery Phrase (extension) → follow the prompts.
Private key won't import
Phantom may not support the private key format. Some wallets use encoding methods that aren't compatible.
If you have a 12 or 24-word recovery phrase for the same wallet, try importing that instead.