You may want to close your Cash account if you're switching to a new Phantom wallet, no longer using Cash, or deleting your Phantom account entirely. Closing your Cash account is permanent and cannot be undone.
Before you start
Transfer your Cash balance to an address you'll have access to in the future.
Close your Cash account
Closing your Cash account is part of deleting your Phantom wallet. See Delete your Phantom wallet for instructions, including what to do if the Delete Wallet option is not available in your app.
If you cannot complete the flow in the app, contact Phantom Support through the Chat option on help.phantom.com, or open Settings → Help & Support in the mobile app. Let support know you want to close your Cash account and delete your Phantom wallet. We will confirm what will be deleted and let you know when it is done.
What gets deleted
Closing your Cash account permanently removes the following:
- Your virtual account routing and account numbers (US only)
- Your Phantom debit card (US only)
What does not get deleted
The following are not affected when your Cash account is closed:
- Your wallet addresses and transaction history. These remain on the blockchain permanently and cannot be erased.
- Your username. If you delete your wallet and later re-create one with the same email, your username remains reserved to that email.
- Your identity verification (KYC) data. KYC data is held by Link, not by Phantom. Closing your Cash account does not delete your Link account or your KYC data. If needed, you can close your Link yourself: go to app.link.com, then Settings, and then select Delete Account. Note that Link may retain certain data in accordance with their own data retention policies even after your Link account is deleted.