Phantom is a self-custodial wallet, so your wallet and accounts are never stored on Phantom's servers. How you delete a wallet, and what deletion does, depends on how you created it. Your wallet addresses stay on the blockchain permanently and cannot be erased.
Before you start
Back up your Secret Recovery Phrase first, in case you want to restore access to your onchain funds later. See View your recovery phrase or private keys in Phantom.
Wallets created with a Google or Apple account
For a wallet created with a Google or Apple account, deleting it unlinks that account from your Phantom profile. You can then create a new wallet with the same Google or Apple account. Your previous wallet addresses stay on the blockchain permanently.
In the Phantom mobile app, go to Settings → Security & Privacy and tap Delete Wallet.
If your Cash account has funds, Phantom prompts you to transfer them out first. Tap Transfer and enter a destination address you'll still have access to later, or tap Continue Anyway to skip and proceed with unlinking.
Wallets created with a Secret Recovery Phrase
A wallet created with a Secret Recovery Phrase has no unlinking option. Instead, you can reset the Phantom app. This clears your local wallet data and returns the app to the starting screen. You can then create a new wallet with a fresh recovery phrase.
To reset the app, go to Settings → Security & Privacy → Reset App.
Your wallet addresses stay on the blockchain permanently, but once you reset the app, you'll no longer have access to them through Phantom.
If you can't delete your wallet
If Delete Wallet is unavailable or blocked by an existing Cash account, you can start fresh by creating a new wallet separately. Your old wallet stays on the blockchain but you stop using it.
- On mobile, sign out and create a new wallet with a different Google or Apple account.
- If you want to use a recovery phrase, create a new wallet in the browser extension, then import the recovery phrase on mobile.
If you need the old wallet fully deleted or your Cash account closed, contact Phantom Support. For more about what closing a Cash account removes, see Close your Cash account.