Why do I see "Transactions Disabled" in my Phantom wallet?

  • Updated

This article is specifically for users who see the exact message: "Transactions Disabled. Your address is unable to transact using Phantom." If you are not seeing this message, this article does not apply to your situation.

This message means that your wallet has been restricted due to a violation of Phantom's Terms of Use.

This prevents you from sending or swapping crypto using Phantom. We're unable to provide specific details about individual restrictions.

You still have full access to your assets. To move your funds, follow these steps:

  1. Export your recovery phrase from Phantom at SettingsSecurity & PrivacyShow Recovery Phrase.
  2. Import it into another wallet app, such as Solflare, MetaMask, Rainbow, or Backpack. Refer to that wallet's documentation for import steps. 
  3. Access and move your funds.

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