Buy crypto in the Phantom browser extension using a debit card, Apple Pay, PayPal, or a bank transfer. A third-party provider handles the purchase and sends the crypto to your wallet.
Available payment methods, fees, limits, delivery times, and identity verification requirements vary by provider and region. After the purchase completes, the crypto appears in your Phantom wallet.
For the mobile app, see Add money to Phantom.
Buy crypto in the browser extension
- On the Home tab, click Buy, then choose the crypto you want to purchase.
- Enter the amount.
- Choose a provider and payment method. Phantom suggests a provider based on your region. To use a different one, click the suggestion and make your selection on the Change payment method screen. For some tokens or amounts, only one provider may be available.
- Click Buy. Phantom opens the provider's site in your browser.
- Sign up or sign in to your provider account.
- Complete your purchase.
After your purchase is complete, your balance appears in Phantom.
Which providers are available?
Phantom uses Meld, a payment infrastructure platform, to connect you with providers available in your region. During checkout, you may be redirected to meldcrypto.com or meldphantom.com. This is expected and safe.
For a full list of providers, their regional availability, and support contacts, see Onramp providers in Phantom.
Common issues
What Phantom cannot help with
Because purchases are handled by a third-party provider, Phantom cannot speed up or cancel purchases, issue refunds, access your provider account, or resolve identity verification (KYC) issues. For any of these, contact the provider directly. See Onramp providers in Phantom for support links.
No providers are showing up
In some regions, no providers are available yet. You can still fund Phantom by buying crypto on an exchange, then sending it to Phantom, or receiving crypto from another wallet. See Receive crypto in Phantom for more information.
Payment method keeps being declined
Your bank or card issuer may block crypto purchases. Try a different payment method or select a different provider from the review screen. If the decline comes from the provider's side, contact their support team directly. See Onramp providers in Phantom for support links.
Identity verification not working
Providers handle their own identity verification independently. If verification is failing, contact the provider directly. Phantom cannot access or assist with provider-side KYC issues. See Onramp providers in Phantom for support links.
Account is blocked
If a provider blocks your account, the restriction comes from their compliance team. Phantom cannot see why you were blocked or unblock your account. Contact the provider's support team directly. See Onramp providers in Phantom for support links.
Funds haven't arrived
First, identify which provider handled your purchase by checking your email receipt or your card or bank statement. The provider's name, not Phantom's, will appear on the charge. Then:
- Check your inbox for a receipt or order confirmation from the provider.
- Look up the transaction status on the provider's website or app.
- Contact the provider if the delay exceeds the timeframe shown in your receipt.
See Onramp providers in Phantom for support links.
Unexpected fees or limits
Purchase limits, fees, and exchange rates are set by each provider and vary. To compare, go back and select a different provider from the review screen. See Onramp providers in Phantom for a full list of available providers in your region.