How to contact Phantom Support

  • Updated

Warning: Phantom Support will never message you directly, ask for your secret recovery phrase or private keys, or request that you verify your wallet by connecting to a smart contract. If someone claims to be Phantom support and asks you to share sensitive information or connect your wallet, they are likely a scammer. Always double-check official sources before taking action.

Use our chatbot

We recommend using the chatbot in the bottom-right corner of this page for fast answers and step-by-step help.

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To get phishing support, type “Help with scams” in the chatbot to start a guided workflow. The bot can also help with:

  • Tokens swaps
  • Token transfers
  • Hardware wallet issues
  • Wallet imports
  • dApp troubleshooting
  • General questions about using Phantom

Access the knowledge base

Go to help.phantom.com to find answers to common questions and step-by-step troubleshooting guides.

Refer to our developer docs

For developer-related inquiries:

If you can't find an answer via the resources above, please start a chat with us at the bottom of this page.

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