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Protect your wallet from scams, phishing, and hacks—plus tips on staying safe.
Contact Phantom Support
Phantom Support is here to help. Support is available in English, and all follow-up communication happens by email. If you're not sure where to start, Sarah, our support chatbot, can answer most quest...
Updated
12 days ago
I was scammed or my wallet was drained. What can I do?
If your wallet was drained or you think you were scammed, act quickly to protect anything that may still be safe. Start with the steps in this article before spending time trying to understand exactly...
Updated
12 days ago
"This domain is new or has not been reviewed yet. Proceed with caution."
If you see "This domain is new or has not been reviewed yet. Proceed with caution." when submitting a transaction with an app (dApp), Phantom has detected that the domain hasn't been reviewed for trus...
Updated
a month ago
An unfamiliar token or collectible appeared in my Phanotm wallet
If an unfamiliar token or collectible appears in your Phantom wallet, it's usually spam. Most unsolicited airdrops are scams designed to lure you into visiting a website or approving a malicious trans...
Updated
21 days ago
Beware of sweeper bots
A sweeper bot is an automated script that drains funds from a compromised wallet. If your funds disappear immediately after being deposited, a sweeper bot may be active.
Updated
12 days ago
Can I reverse or cancel a transaction?
Confirmed blockchain transactions cannot be reversed or cancelled. No one, including Phantom, can undo them once they are confirmed onchain.
Updated
a month ago
Common NFT scams
Fake NFT mints, airdrops, and giveaways are among the most common scams in crypto. Phantom can't recover lost assets, but we can help you avoid the most common traps. This guide covers what to watch f...
Updated
12 days ago
Common token scams
What are scam tokens
Updated
12 days ago
IP infringement claims
If you believe content in the Phantom wallet app or browser extension infringes on your trademark, you can report it to Phantom's legal team. This article covers how to submit a trademark infringement...
Updated
21 days ago
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