Zap has shut down. If you exported your private key before the shutdown, you can import it into Phantom to access the same wallet address, tokens, and NFTs. If you didn't export your key, contact Zap's team to check whether recovery is still possible.

Before you start #

Here's what you'll need:

• The Zap app, with access to your account.
• The Phantom app: download it for free on iOS, Android, or as a browser extension at phantom.com/download.
• A private moment. You will be viewing your private key, so make sure no one can see your screen.

Step 1: Export your private key from Zap #

1. Open the Zap app and go to Settings.
2. Tap Export Private Key.
3. Authenticate if prompted (password, Face ID, or similar).
4. Your private key appears on the screen. Write it down by hand or copy it.

Step 2: Import your private key into Phantom #

From the welcome screen #

If you haven't set up a wallet in Phantom yet, start from the welcome screen in the Phantom mobile app or browser extension.

• Import a private key into Phantom on mobile
• Import a private key into Phantom on the browser extension

From inside Phantom #

If you already have a wallet in Phantom, import the private key as an additional account.

• Import a private key into your existing Phantom wallet on mobile
• Import a private key into your existing Phantom wallet on the browser extension

Your wallet is now accessible in Phantom, including all tokens, NFTs, and transaction history tied to that address.

Step 3: Verify your funds #

After importing, check that everything looks right:

• Confirm your wallet address in Phantom matches your Zap wallet address.
• Check that your token balances match what you had in Zap.
• Look for any NFTs or collectibles in the Collectibles tab.

If a token or collectible is missing, check your hidden token and collectible lists in Phantom:

• Unhide a token in Phantom
• Unhide a collectible in Phantom

FAQ #

Will I get the same wallet address in Phantom? #

Yes. Importing your private key gives you the exact same wallet address. Your tokens, NFTs, and onchain history all carry over.

Does it cost anything to migrate? #

No. Importing a private key into Phantom is free. There are no transfer fees because you are not moving funds—you are accessing the same wallet through the Phantom app.

What networks does Phantom support? #

Phantom supports Solana, Ethereum, Bitcoin, Base, and Polygon, among other networks. If your Zap wallet was on Solana, which is the most common setup, you are all set.

Can I use Phantom on my phone and browser at the same time? #

Yes. You can import the same private key into both Phantom's mobile app and browser extension. Both will show the same wallet.

I imported my key but my tokens are not showing up. What should I do? #

A few things to check:

• Make sure you selected the correct network when importing (for example, Solana).
• Try refreshing by pulling down on the main screen.
• Go to the token list to search for and toggle on specific tokens.

I no longer have access to the Zap app. Can I still migrate? #

If you still have your private key or seed phrase saved somewhere, you can import it directly into Phantom. If you have lost both, Zap's post-shutdown recovery through Privy may be your best option.