Replacing the Buy flow in Phantom, Add Cash lets you fund your Cash account using a third-party provider such as MoonPay, Topper, or Banxa. Your purchase is handled entirely by the provider, not by Phantom. The provider processes your payment, converts it to USDC, and the USDC is automatically converted to CASH in your Cash account.
Each provider operates independently. The payment methods available to you, purchase limits, fees, exchange rates, identity verification (KYC) requirements, and delivery times all vary by provider and region.
This article is for users based outside the US or in New York. If you're in the US excluding New York, see Add Cash to Phantom from within the US.
Fund your Cash account
Fund your Cash account via a third-party provider such as MoonPay, Banxa, or Topper:
- Tap the + button in the lower right, then tap Add Cash. The first time, you'll see a screen explaining that USDC is purchased and automatically converted to CASH. Tap Continue.
- Enter the amount of CASH to purchase. Phantom shows the best quote based on your region and the amount.
- To use a different provider or payment method, tap the chevron next to Delivery or Payment, respectively.
- Tap Confirm and complete your purchase on the provider's site.
After your purchase is complete, the provider delivers USDC to your Phantom wallet, which is automatically converted to CASH in your Cash account.
Common issues
What Phantom can and cannot help with
Because purchases are handled by a third-party provider, Phantom cannot speed up or cancel purchases, issue refunds, access your provider account, or resolve identity verification (KYC) issues. For any of these, contact the provider directly. See Onramp providers in Phantom for support contact details.
No providers are showing up
In some regions, no providers are available yet. If you don't see any providers, you can still get funds into your Cash account in two ways:
- Buy on an exchange and transfer in. Purchase USDC or another token on a centralized exchange such as Coinbase, Binance, or Kraken, then send it to your Phantom wallet address on Solana.
- Receive from another wallet. If you already hold tokens in another wallet, send them to your Phantom wallet address on the same network.
Payment method keeps being declined
Your bank or card issuer may block crypto purchases. Try a different payment method (debit card, bank transfer, or Apple Pay), or select a different provider. If the decline comes from the provider's side, contact their support team directly. See Onramp providers in Phantom for support contact details.
Identity verification not working
Providers may require identity verification to comply with financial regulations. If verification is failing, contact the provider directly. Phantom cannot access or assist with provider-side KYC issues. See Onramp providers in Phantom for support contact details.
Account is blocked
If a provider blocks your account, the restriction comes from their compliance team. Phantom cannot see why you were blocked or unblock your account. Contact the provider's support team directly. See Onramp providers in Phantom for support contact details.
Funds haven't arrived
First, identify which provider handled your purchase by checking your email receipt or your card or bank statement. The provider's name, not Phantom's, will appear on the charge. Then:
- Check your inbox for a receipt or order confirmation from the provider.
- Look up the transaction status on the provider's website or app.
- Contact the provider if the delay exceeds the timeframe shown in your receipt.
See Onramp providers in Phantom for support contact details.
Unexpected fees or limits
Purchase limits, fees, and exchange rates are set by each provider and vary. To compare, go back and select a different provider. See Onramp providers in Phantom for a full list of available providers in your region.
FAQ
Where did the Buy flow go?
The Buy flow has been replaced by Add Cash. When you add cash, your purchase is converted to USDC and automatically deposited as CASH in your Cash account. From there, you can swap into other tokens, open perps positions, trade predictions, and use the funds elsewhere in Phantom.
Which providers are available?
Phantom uses Meld, a payment infrastructure platform, to connect you with providers available in your region. During checkout, you may be redirected to meldcrypto.com or meldphantom.com. This is expected and safe.
For a full list of providers, their regional availability, and support contacts, see Onramp providers in Phantom.
How do I know which provider handled my purchase?
The provider's name is shown during checkout and in the email receipt they send after the transaction. You can also check your card or bank statement, where the charge shows the provider's name, not Phantom's. Once you've identified the provider, see Onramp providers in Phantom for their support contact details.