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Move funds to a new wallet when you need to start over

If your wallet was compromised but you can still access it, the safest move is to transfer your funds to a brand-new wallet and stop using the old one. This guide walks you through doing that, step by step.

The steps depend on how your current wallet was created:

  • If you created it with a Google or Apple account, go to Wallets created with a Google or Apple account.
  • If you used a 12-word Secret Recovery Phrase, go to Recovery phrase wallets.

This also applies if you want to rotate your recovery phrase for security, since Phantom can't generate a new phrase for an existing wallet. The only way to get a fresh phrase is to create a new wallet and move your assets over.

Before you start #

  • Make sure you can still access your current wallet on at least one device. If you can't, you won't be able to move funds out of it.
  • Make sure you have enough native token, such as SOL on Solana or ETH on Ethereum, to cover network fees. See About network fees.

Wallets created with a Google or Apple account #

Step 1: Check what's still in your current wallet #

Before you delete your current wallet, review everything still connected to it:

  • Token balances
  • Collectibles
  • Cash account balance
  • Staked tokens
  • DeFi positions
  • Perpetual and prediction market positions

Some assets or positions need extra steps before you can move funds. You may need to unstake tokens, withdraw from a DeFi app, or close open positions first.

Step 2: Create a temporary wallet with a recovery phrase #

Create a temporary wallet to hold your funds while you start over with your Google or Apple account wallet. This is easiest in the Phantom browser extension using a supported browser.

Once the Phantom browser extension is installed, follow these steps:

  1. Select Create a New Wallet.
  2. Select Create a Recovery Phrase Wallet.
  3. Follow the prompts.
  4. Back up the recovery phrase securely.

Important: Store the new recovery phrase in a secure, offline location before you transfer any funds.

Step 3: Transfer assets to the temporary wallet #

Send your assets from your current wallet to the temporary wallet.

  1. In your temporary wallet, get your receive address: on mobile, tap the + button in the lower right, then tap Receive; on the browser extension, click Receive on the Home tab.
  2. Select a network, then copy the wallet address.
  3. In your current wallet, start a send: on mobile, tap the + button in the lower right, then tap Send; on the browser extension, click Send on the Home tab.
  4. Paste the address you copied.
  5. Select the same network.
  6. Repeat for any other assets and networks you want to transfer.

Before you continue, confirm that the assets arrived in the temporary wallet.

Step 4: Delete your current wallet and create a new one #

After you confirm your current wallet is empty, delete it in Settings > Security & Privacy > Delete Wallet, then create a wallet using the same Google or Apple account.

If the delete option is not available, reset Phantom by going to Settings > Security & Privacy > Reset App, then create a new wallet using a different Google or Apple account.

Step 5: Verify your identity for Cash (US only) #

Your new wallet has a new Cash account. If you verified your identity for offchain features before, that verification doesn't carry over.

Complete identity verification using a different email address than the one used for your previous Cash account.

Step 6: Update the addresses linked to your username #

If you previously claimed a Phantom username, update the addresses linked to it so sends to your username go to the correct wallet. See Manage your username in Phantom.

Step 7: Transfer funds to your new wallet #

Send your assets from the temporary wallet to your new wallet.

  1. In your new wallet, get your receive address: on mobile, tap the + button in the lower right, then tap Receive; on the browser extension, click Receive on the Home tab.
  2. Select a network, then copy the wallet address.
  3. In your temporary wallet, start a send: on mobile, tap the + button in the lower right, then tap Send; on the browser extension, click Send on the Home tab.
  4. Paste the address you copied.
  5. Select the same network.
  6. Repeat for any other assets and networks you want to transfer.

Confirm that everything arrived in your new wallet before you remove the temporary wallet.

Step 8: Remove the temporary wallet #

After you confirm everything transferred successfully, remove the temporary wallet by going to Settings > Security & Privacy > Reset App on the device where you created it.

Recovery phrase wallets #

Step 1: Check what's still in your current wallet #

Before you stop using your current wallet, review everything still connected to it:

  • Token balances
  • Collectibles
  • Cash account balance
  • Staked tokens
  • DeFi positions
  • Perpetual and prediction market positions

Some assets or positions need extra steps before you can move funds. You may need to unstake tokens, withdraw from a DeFi app, or close open positions first.

Step 2: Create a new wallet with a recovery phrase #

Create a new wallet with a recovery phrase to replace your current one. You have to use the Phantom browser extension to create this type of wallet.

Once the Phantom browser extension is installed, follow these steps:

  1. Select Create a New Wallet.
  2. Select Create a Recovery Phrase Wallet.
  3. Follow the prompts.
  4. Back up the recovery phrase securely.

Important: Store the new recovery phrase in a secure, offline location before you transfer any funds.

Step 3: Transfer assets to your new wallet #

Send your assets from your current wallet to your new wallet.

  1. In your new wallet, get your receive address: on mobile, tap the + button in the lower right, then tap Receive; on the browser extension, click Receive on the Home tab.
  2. Select a network, then copy the wallet address.
  3. In your current wallet, start a send: on mobile, tap the + button in the lower right, then tap Send; on the browser extension, click Send on the Home tab.
  4. Paste the address you copied.
  5. Select the same network.
  6. Repeat for any other assets and networks you want to transfer.

Before you stop using the old wallet, confirm that the assets arrived in the new wallet.

Step 4: Stop using your current wallet #

After you confirm your current wallet is empty, go to Settings > Security & Privacy > Reset App on the device or browser where your current recovery phrase wallet is imported.

Step 5: Verify your identity for Cash (US only) #

Your new wallet has a new Cash account. If you verified your identity for offchain features before, that verification doesn't carry over.

Complete identity verification using a different email address than the one used for your previous Cash account.

Contents

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