Phantom automatically flags tokens that appear misleading, unsafe, or spam-like to keep your wallet cleaner. If a token you hold has been flagged, it may appear with a warning, move to your hidden token list, or be removed from view entirely.
If you're a token creator, this article also covers the steps you can take.
How spam filtering works
Phantom evaluates tokens using multiple internal systems and third-party security providers. Signals include token metadata, display rules, and trust and safety indicators such as suspicious names or logos, misleading characteristics, or risk patterns flagged by external providers. A token you legitimately purchased can still be flagged if it shares characteristics with known spam patterns.
Phantom does not publish specific visibility or spam classification criteria. This helps protect users by preventing bad actors from using the criteria to bypass spam and scam detection.
Being flagged does not necessarily mean the token is worthless or malicious. Detection re-runs automatically and regularly, so the status can change on its own over time.
Check your hidden token list
If a token you're expecting is not visible in your wallet, it may have been hidden automatically. Check whether the token shows up in the list of hidden tokens. For steps, see Unhide a token in Phantom.
Important: Restoring a hidden token only makes it visible in your wallet. It does not mean the token is safe or verified. If the token does not appear in the hidden list at all, Phantom may have filtered it entirely. In that case it will not be visible in Phantom and cannot be unhidden.
Reduce your risk before trading
Spam flags are one signal that a token may carry risk. Before interacting with any token you are not certain about, it is worth doing a few checks first.
Check whether the token is verified
Verified tokens in Phantom show a purple checkmark. Unverified tokens display a note that reads "This token is unverified. Only interact with tokens you trust." An unverified token is not automatically a scam, but it has not been recognized through Phantom's data sources. See About verified and unverified tokens in Phantom.
Check the token's contract address for risks
The contract or mint address is the most reliable way to confirm you are looking at the right token. Look it up against the project's official sources, then check it using a risk tool. See Check a token's contract address before you interact with it for details.
Watch for common scam patterns
Some tokens are designed so they can be bought but not sold. Others use familiar names or logos to impersonate legitimate projects. If a token showed up in your wallet without any action on your part, the safest approach is to leave it alone. See Common token scams.
For creators
You can improve how your asset is evaluated by making sure its metadata is accurate, complete, and aligned with the standards of the platforms where it appears. Spam detection re-runs automatically and regularly, so the status should update on its own once proper adjustments are made.
Token creators
- Make sure the token name, symbol, logo, and metadata are accurate and consistent across platforms.
- Verify the token through Jupiter or CoinGecko.
Collectible creators
- Make sure the collection name, artwork, description, and metadata are clear and accurate.
- Verify the collection through OpenSea or Magic Eden.
If you want to understand how token visibility and spam classification work in detail, or how to prevent your token from being flagged, see Token visibility in the Phantom developer docs.