Buy crypto in Phantom

You can buy crypto in Phantom using Apple Pay, PayPal, a debit card, or a bank transfer. This is sometimes called on-ramping or buying crypto for fiat, which means converting traditional currency into crypto.

Browser extension

1. On the Home tab, click Buy. Or open any token, click More → Cash Buy to prefill the token.
2. Choose the token you want to buy. Skip this if already prefilled.
3. Enter the amount you’d like to purchase or choose one of the quick buy options.
4. Choose a provider. Availability may vary by region.
5. Log in or create an account with the selected provider.
6. Complete your purchase by following the provider’s on-screen instructions.

After you complete your purchase, the provider will initiate a transaction to deliver your tokens. Delivery time depends on the provider's processing time and how long it takes to verify your payment.

Mobile app

1. On the Home tab, tap Buy. Or open any token, tap More → Cash Buy to prefill the token.
2. Choose the token you want to buy. Skip this if already prefilled.
3. Enter the amount you’d like to purchase or choose one of the quick buy options.
4. Choose a provider. Availability may vary by region.
5. Log in or create an account with the selected provider.
6. Complete your purchase by following the provider’s on-screen instructions.

After you complete your purchase, the provider will initiate a transaction to deliver your tokens. Delivery time depends on the provider's processing time and how long it takes to verify your payment.

Common issues

What Phantom can and cannot help with

Because purchases are handled by a third-party provider, Phantom cannot speed up or cancel purchases, issue refunds, access your provider account, or resolve verification or KYC issues. For any of these, contact the provider directly.

My payment method keeps being declined

Your bank or card issuer may block crypto purchases by default. Try a different payment method (debit card, bank transfer, or Apple Pay), or try a different provider if multiple are available in your region.

I can't complete identity verification

Providers through which you purchase crypto may require identity verification (KYC) to comply with financial regulations. Follow the provider's instructions to retry KYC.

My account is blocked

If a provider blocks your account, the restriction comes from their compliance team. Phantom cannot see why you were blocked or unblock your account. Contact the provider's support team directly.

Tokens I bought haven't arrived

Purchases can take anywhere from a few minutes to several hours depending on the provider's processing time and payment verification. Try the following:

1. Check your inbox for a receipt or order confirmation from the provider.
2. Look up the transaction status in the provider's website.
3. Contact the provider if the delay exceeds the timeframe shown in your receipt.

I was charged unexpected fees or ran into limits