Buy tokens in Phantom

  • Updated

You can buy tokens in Phantom using Apple Pay, PayPal, a debit or credit card, or a bank transfer. This is sometimes called "on-ramping"—converting traditional currency into crypto.

Phantom connects you with third-party providers like MoonPay, OnMeta, Coinbase Pay, and Robinhood—you're buying from them, not from Phantom. Available providers vary by region.

When you select a quote and complete payment, the provider deposits tokens directly to your wallet.

Buy tokens

  1. Select Send.
  2. Select the token you want to buy.
  3. Enter the amount in your local currency.
  4. Review the quote. To see other options, select the provider at the bottom of the screen.
  5. Select your preferred quote.
  6. Complete payment on the provider's site.

Tokens are deposited to your wallet once the purchase is complete.

Troubleshooting

If you run into an issue while buying tokens, contact the provider directly. Phantom can't access provider accounts or resolve payment issues. For provider support links, see Contact information for on-ramp providers.

Payment declined or rejected

Banks and card issuers sometimes block crypto purchases. Try a different payment method or provider. If you see a pending charge, contact your bank or the provider to resolve it—Phantom can't release or refund these charges.   

Verification or account issues

Providers handle their own verification. If you're having trouble with confirmation codes, login issues, or account updates, contact the provider's support team.

Account blocked by provider

Providers enforce their own compliance rules. Contact the provider's support team to resolve account blocks.

Payment processed but tokens haven't arrived

Processing times vary by provider. If your tokens haven't arrived after the expected time, contact the provider directly. Phantom can't access provider accounts or check order status.

Unexpected fees, limits, or charges

Review the fee breakdown before completing your purchase. For questions about limits or regional restrictions, contact the provider.

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