If your wallet shows different balances on mobile and desktop, it usually does not mean your funds are missing. In most cases, the difference comes from account setup, active network settings, or mobile-only features.
Some accounts might not be added on both platforms
You can add multiple accounts to your Phantom wallet. If an account exists on mobile but not in the browser extension, or the other way around, the total balance will not match because both platforms are not counting the same accounts.
Compare your account list on both platforms:
- Mobile app: Tap your profile avatar in the upper left. Your accounts appear under Your Accounts.
- Browser extension: Click your profile avatar in the upper left to open the sidebar. Your accounts appear there.
If an account is missing, add it on the other platform. For instructions, see Add accounts or import wallets into Phantom after initial setup.
Some features are only on mobile
Phantom Cash, Phantom Perps, and Phantom Prediction Markets are only available in the mobile app. These have separate balances from your main wallet.
On mobile, those balances may be included in the total shown in the app. On desktop, they do not appear because those features are not available in the browser extension.
Some networks might be turned off
Each platform lets you choose which networks are active. If a network such as Ethereum or Bitcoin is turned off, assets on that network will not appear in your portfolio.
To check your active networks:
- Mobile app: Tap your profile avatar → Settings → Active Networks.
- Browser extension: Click your profile avatar → Settings (gear icon) → Active Networks.
Make sure the same networks are turned on in both platforms. If the same accounts are present and the same networks are active, your balances should usually match unless the difference comes from a mobile-only feature.