Funding options unavailable
If you're trying to deposit money into your Cash account but can't choose anything on the Add Cash screen, this table explains why.
| Funding option | Why it's unavailable | What to do |
|---|---|---|
| Quick Sell Crypto | You have less than $1 worth of Solana-based tokens. You'll see "No tokens to sell." | You need to have at least $1 of any token on Solana to sell it to Cash. Add tokens by purchasing, receiving, or transferring from an exchange. |
| Bank, Card, or Apple Pay | This option is US-only; you may be outside the US, or in the US but still on the waitlist. You'll see "Coming Soon." | No action required. We don't have any timeline to share when this option becomes available—the rollout is gradual. |
| Direct Deposit | This option is US-only; you may be outside the US, or in the US but still on the waitlist. You'll see "Coming Soon." | No action required. We don't have any timeline to share when this option becomes available—the rollout is gradual. |
Deposit fails
Even if an option is available, deposits can fail.
| Reason | Details |
|---|---|
| Bank rejection | Some banks block crypto-related transactions. Try a different payment method or card. |
| Location mismatch | Bank, Card, or Apple Pay requires you to be physically in the US. Direct Deposit requires you to be in your verified state. |
| Stripe declines your payment method | If transactions fail repeatedly, contact support.link.com. |