Crypto scams can be devastating, but there are concrete steps you can take. While blockchain transactions can’t be reversed, you can secure your wallet, minimize further risk, understand what happened, and report it properly.
You connected to a site and your tokens disappeared
A dApp was granted permissions to spend your tokens. This often happens through phishing websites, malicious extensions, or scam links.
What you can do
- Disconnect from apps in Settings → Connected Apps (learn how).
- Revoke token approvals (learn how).
- Create a new wallet and transfer your funds there (learn how).
After securing your wallet, report the scam.
You gave away your recovery phrase
If you shared your recovery phrase (also known as a seed phrase) even once, then the attacker has full access to your wallet. Scams like this usually involve impersonators pretending to be Phantom Support, or fake apps asking for your recovery phrase.
What you can do
- Stop using the compromised wallet.
- Create a new wallet and transfer your funds there (learn how).
Finally, make sure to report the scam.
You don't know how you were compromised
The method isn’t always obvious. Sometimes scammers use suspicious airdrops or fake NFTs, other times they trick users with phishing sites or impersonators.
What you can do
- Create a new wallet and transfer your funds there (learn how).
- Scan your device for malware and keyloggers using a trusted antivirus or anti-malware software.
- Uninstall suspicious extensions or apps, especially browser extensions that request wallet access.
- Disconnect from any unfamiliar apps in Settings → Connected Apps (learn how).
As soon as you secure your wallet, report the scam.
Tip: If you’d like to prevent this from happening again, see our guide Security tips for Phantom users.