FAQ

The most frequently asked questions

Swapping Low Liquidity Tokens Promoted article

Swapping tokens with low liquidity can sometimes be challenging, even if the price appears to have increased signific...

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I sent tokens to Phantom using an unsupported network Promoted article

If you accidentally sent funds to an EVM address on a network not supported by Phantom (e.g, BSC, ARB, OP, Avalanche,...

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How to Contact Support Promoted article

Phantom support will never send you a direct message, ask for your seed phrase, or ask you to verify your wallet with...

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Is Phantom available on mobile, iOS, or Android? Promoted article

Phantom is available on both iOS and Android devices. Beware of scammers uploading fake apps onto App Stores. Using a...

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Why Did I Receive Fewer Tokens Than Expected?

When completing a transaction, there are several factors that could result in receiving fewer tokens than anticipated...

What does 'Transaction Disabled' mean?

If you see a Transaction Disabled message in your Phantom Wallet, this could be due to regional restrictions or non-c...

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Price Impact FAQs: Understanding and Managing Its Effects

Swapping tokens is a routine process for crypto users, but sometimes you might receive fewer tokens than expected aft...

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How to Get Your Token Verified

If you've created a token and want to get it verified on Phantom, you can submit your token for review on catdetlist....

Login with Google or Apple Security FAQs

Is login with Google/Apple secure? This protocol is non-custodial by design. The only point where a seed exists in fu...

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How to use Token Pages

With the introduction of Phantom's new shareable token pages, you now have the ability to effortlessly share links to...

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Contact information for Onramp providers

If you've completed a transaction to purchase tokens via one of the onramp providers and it isn't showing up in your ...

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Username Guidelines

Your safety is our top priority. As such, usernames in violation of the following terms may be revoked: Usernames im...

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Username Privacy

Usernames allow you to personalize your wallet experience without compromising your privacy. Choose any default publ...

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Username's FAQ

What is a Phantom username? A Phantom username is a unique, user-friendly identity for your Phantom wallet. Rather th...

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Login with Google or Apple FAQs

  What login methods are supported by Phantom Wallet? You can log in using a Google or Apple account. How do I log ...

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I received an email or DM from Phantom

Phantom Support will NOT initiate conversations via email If you have received an email from someone claiming to be ...

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How to Use Phantom Wallet’s Side Panel Mode

Users can now effortlessly access and interact with dapps while keeping their Phantom wallet open and fully functiona...

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Phantom Auth: A new kind of authentication factor

What is Phantom Auth? Phantom Auth is a way to sign in anonymously to your Phantom Account. It’s a new kind of authen...

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Why Does Phantom Display "Not Enough Funds" When Making a Transaction?

When using the Phantom wallet, you may encounter errors indicating insufficient funds for transaction fees. These err...

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How do I get my dapp searchable in Phantom?

If you would like to have your dApp be searchable within Phantom, please fill out this google form and we will get yo...

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What are frozen tokens on Solana?

Frozen tokens refer to tokens that have been locked or restricted from being transferred or traded. This restriction ...

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How to connect your Phantom wallet to Tapswap

Tapswap Bot: A Play-to-Earn Game on Telegram Tapswap bot is a play-to-earn Telegram bot where players earn rewards by...

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Where are the developer settings?

The Developer Settings can be found by following the steps below: Go to Settings. Select Developer Settings. Fo...

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Explore: What are Featured Collections (NFTs)?

In both the browser extensions (all) and Android app of the Phantom wallet, you can view the current list of featured...

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Explore: How to navigate and use the Collections tab

In the browser extension version of the Phantom wallet, you can view top and trending NFT collections by visiting Pha...

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Explore: How to navigate and use the Token tab

In both the browser extension and mobile apps of the Phantom wallet, you can view the current top tokens by visiting ...

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Explore: What are Featured Tokens?

In both the browser extension and mobile apps of the Phantom wallet, you can view the current list of featured tokens...

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Explore: What are Top/Trending Apps/Sites?

In both the browser extension and mobile apps of the Phantom wallet, you can view the current list of top and trendin...

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Explore: What are Featured Apps / Sites?

In both the browser extension and mobile apps of the Phantom wallet, you can view the current list of featured apps (...

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How do I add a token?

On Phantom, you don’t need to manually add tokens to view them in your wallet. When you receive tokens, they will aut...

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