FAQ
The most frequently asked questions
Swapping Low Liquidity Tokens
Swapping tokens with low liquidity can sometimes be challenging, even if the price appears to have increased signific...
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I sent tokens to Phantom using an unsupported network
If you accidentally sent funds to an EVM address on a network not supported by Phantom (e.g, BSC, ARB, OP, Avalanche,...
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How to Contact Support
Phantom support will never send you a direct message, ask for your seed phrase, or ask you to verify your wallet with...
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Is Phantom available on mobile, iOS, or Android?
Phantom is available on both iOS and Android devices. Beware of scammers uploading fake apps onto App Stores. Using a...
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Why Did I Receive Fewer Tokens Than Expected?
When completing a transaction, there are several factors that could result in receiving fewer tokens than anticipated...
What does 'Transaction Disabled' mean?
If you see a Transaction Disabled message in your Phantom Wallet, this could be due to regional restrictions or non-c...
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Price Impact FAQs: Understanding and Managing Its Effects
Swapping tokens is a routine process for crypto users, but sometimes you might receive fewer tokens than expected aft...
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How to Get Your Token Verified
If you've created a token and want to get it verified on Phantom, you can submit your token for review on catdetlist....
Login with Google or Apple Security FAQs
Is login with Google/Apple secure? This protocol is non-custodial by design. The only point where a seed exists in fu...
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How to use Token Pages
With the introduction of Phantom's new shareable token pages, you now have the ability to effortlessly share links to...
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Contact information for Onramp providers
If you've completed a transaction to purchase tokens via one of the onramp providers and it isn't showing up in your ...
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Username Guidelines
Your safety is our top priority. As such, usernames in violation of the following terms may be revoked: Usernames im...
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Username Privacy
Usernames allow you to personalize your wallet experience without compromising your privacy. Choose any default publ...
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Username's FAQ
What is a Phantom username? A Phantom username is a unique, user-friendly identity for your Phantom wallet. Rather th...
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Login with Google or Apple FAQs
What login methods are supported by Phantom Wallet? You can log in using a Google or Apple account. How do I log ...
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I received an email or DM from Phantom
Phantom Support will NOT initiate conversations via email If you have received an email from someone claiming to be ...
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How to Use Phantom Wallet’s Side Panel Mode
Users can now effortlessly access and interact with dapps while keeping their Phantom wallet open and fully functiona...
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Phantom Auth: A new kind of authentication factor
What is Phantom Auth? Phantom Auth is a way to sign in anonymously to your Phantom Account. It’s a new kind of authen...
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Why Does Phantom Display "Not Enough Funds" When Making a Transaction?
When using the Phantom wallet, you may encounter errors indicating insufficient funds for transaction fees. These err...
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How do I get my dapp searchable in Phantom?
If you would like to have your dApp be searchable within Phantom, please fill out this google form and we will get yo...
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What are frozen tokens on Solana?
Frozen tokens refer to tokens that have been locked or restricted from being transferred or traded. This restriction ...
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How to connect your Phantom wallet to Tapswap
Tapswap Bot: A Play-to-Earn Game on Telegram Tapswap bot is a play-to-earn Telegram bot where players earn rewards by...
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Where are the developer settings?
The Developer Settings can be found by following the steps below: Go to Settings. Select Developer Settings. Fo...
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Explore: What are Featured Collections (NFTs)?
In both the browser extensions (all) and Android app of the Phantom wallet, you can view the current list of featured...
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Explore: How to navigate and use the Collections tab
In the browser extension version of the Phantom wallet, you can view top and trending NFT collections by visiting Pha...
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Explore: How to navigate and use the Token tab
In both the browser extension and mobile apps of the Phantom wallet, you can view the current top tokens by visiting ...
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Explore: What are Featured Tokens?
In both the browser extension and mobile apps of the Phantom wallet, you can view the current list of featured tokens...
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Explore: What are Top/Trending Apps/Sites?
In both the browser extension and mobile apps of the Phantom wallet, you can view the current list of top and trendin...
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Explore: What are Featured Apps / Sites?
In both the browser extension and mobile apps of the Phantom wallet, you can view the current list of featured apps (...
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How do I add a token?
On Phantom, you don’t need to manually add tokens to view them in your wallet. When you receive tokens, they will aut...
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