If you’re having trouble with your Phantom username or profile, refer to the table below to find the relevant guide for your issue.
| Problem | Solution |
|---|---|
| I see two usernames for the same recovery phrase | Two usernames for the same recovery phrase |
| I'm asked to create a username even though I already have one | Phantom asks you to create a username you already have |
| I'm asked to create a username after opening Phantom on a new device | Asked to create a new username on a new phone |
| My username points to the wrong wallet address | Update addresses linked to your Phantom username |
| My profile is missing after I restored my wallet | Missing profile after restoring your wallet |