Manage accounts and settings

Why doesn't Phantom have a log out button?

Phantom does not have a traditional log out feature. Because your wallet is stored locally on your device and protect...

• Updated March 24, 2026 07:49

Remove a recovery phrase from Phantom

If you imported more than one recovery phrase, you can remove one without affecting the others. Removing a recovery p...

• Updated February 05, 2026 09:07

Manage payment methods in Phantom

Phantom does not store your credit or debit card information. If you saved a card while using Phantom, it was stored ...

• Updated February 04, 2026 12:12

Can I change my phone number in Phantom?

If you need to change a phone number connected to something you did in Phantom, the number was usually collected by a...

• Updated February 04, 2026 05:05

Why do I see "Transactions Disabled" in my Phantom wallet?

If you see the exact message "Transactions Disabled. Your address is unable to transact using Phantom," transactions ...

• Updated January 30, 2026 07:35

Can I restore Phantom from iCloud or Google Drive?

No. Phantom does not support restoring a wallet from an iCloud or Google Drive backup. Those backups can restore the ...

• Updated January 21, 2026 12:11

Create a new Phantom wallet with the same email

If you created your wallet with Google or Apple login, you can delete it and create a new wallet using the same email...

• Updated January 19, 2026 15:57

Move funds to a new Phantom wallet when you need to start over

This article explains how to move funds from your current Phantom wallet to a new one when you need to start over. Th...

• Updated December 25, 2025 07:35

Adjust screen brightness

Phantom doesn't have a brightness setting. If you want to change how bright the app looks, use your device’s display ...

• Updated November 27, 2025 06:59

I lost access to my Apple or Google account

Your Apple or Google account and your four-digit PIN are used to restore access to your Phantom wallet. If you're log...

• Updated November 24, 2025 06:09

Why am I seeing "Failed to load wallet" when opening Phantom?

This error means Phantom is having trouble loading your wallet on this device. Our support team can investigate using...

• Updated November 21, 2025 08:10

Can I manually add a network to Phantom?

You can’t add new or custom networks to Phantom manually. Phantom only supports the networks that we've integrated di...

• Updated November 17, 2025 11:01

Update addresses linked to your Phantom username

Your Phantom username is linked to a set of public addresses, one per network. When someone send crypto to your usern...

• Updated November 14, 2025 08:35

Username prompt or missing profile after restoring your Phantom wallet

If Phantom is asking you to create a username after you restored your wallet, or your profile is no longer visible, t...

• Updated November 14, 2025 08:27

Why do I have two different usernames associated with the same recovery phrase?

If you see two different usernames associated with the same wallet after importing your recovery phrase, this is expe...

• Updated November 14, 2025 08:14

What if I lost my private key?

This article explains what a private key is and what to do if you’ve lost access to it.A private key controls a singl...

• Updated November 13, 2025 06:29

Can I change my email in Phantom?

You cannot change the Apple or Google account email linked to your Phantom wallet.If you want to switch to a differen...

• Updated November 13, 2025 04:19

What if I forgot which email account I used to create my Phantom wallet?

If you created an email wallet with Google or Apple but forgot which email address you used, you can usually confirm ...

• Updated November 13, 2025 03:56

Why am I seeing "This email doesn't have a wallet" when logging in?

If you see “This email doesn't have a wallet” when you sign in, Phantom could not find an email wallet linked to that...

• Updated November 13, 2025 03:52

What if I lost my recovery phrase?

This article explains what to do if you lost or forgot your Secret Recovery Phrase (12 words).Your recovery phrase is...

• Updated November 13, 2025 03:33

What if I lost my PIN?

This article explains what to do if you lost or forgot the four-digit PIN for your Phantom wallet. Your PIN unlocks y...

• Updated November 13, 2025 03:27

Fix wallet login issues

If you are having trouble logging in to your wallet, use the table below to find the guide that matches your issue. ...

• Updated October 21, 2025 12:30

About on-curve and off-curve addresses on Solana

You might come across an address on a block explorer like Solscan that says isOnCurve: FALSE. This usually happens wh...

• Updated October 17, 2025 04:10

Why do Phantom mobile app and browser extension show different balances?

If your wallet shows different balances on mobile and desktop, it’s usually because of how your accounts are set up, ...

• Updated October 09, 2025 11:39

Change password in the Phantom browser extension

Phantom only uses a password on the browser extension to unlock the wallet locally. You can change your extension pas...

• Updated September 03, 2025 05:24

Why does my wallet only show a Solana address?

If your wallet only shows a Solana address and not Ethereum, Base, Sui, Polygon, or other supported chains, it likely...

• Updated August 01, 2025 13:28

Turn anonymous analytics on or off

Phantom doesn't use your personal information for analytics. You can choose whether to share anonymous usage data to ...

• Updated July 31, 2025 10:34

Download app logs in Phantom

If Phantom Support asks you to share your app logs, follow these steps to download them.App logs are text files gener...

• Updated July 31, 2025 05:15

Change your Phantom username

Your Phantom username represents your unique wallet identity. You can use your username to receive crypto from other ...

• Updated June 16, 2025 12:46

How wallets sync across devices in Phantom

Phantom uses Phantom Auth to sync your wallets (accounts and settings) across devices. However, the way syncing works...

• Updated June 05, 2025 08:06